Versand
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Once your order is confirmed, our team prepares and dispatches it as quickly as possible. You will receive a confirmation email once your order has shipped.
Shipping Time
Estimated delivery time:
10–14 business days
Delivery times may vary depending on your location, local postal services, and peak seasonal demand.
Please note that unexpected delays (such as customs processing or carrier delays) are outside of our control.
Free Shipping
We offer free shipping on all orders.
There are no hidden fees at checkout.
Tracking Information
Once your order has been dispatched, you will receive a tracking number via email.
Please allow up to 48 hours for tracking updates to appear in the carrier system.
Incorrect Address
Please ensure your shipping address is correct before completing your order.
We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us immediately.
Delayed or Lost Packages
If your order has not arrived within 20 business days, please contact our support team.
We will investigate the issue and assist you promptly.